When it comes to live chat, most colleges and universities must stretch their leadership team into additional management monitoring, diverse staffing dynamics, and additional hidden cost. Chatdrive deploys a full-service live chat operation for you.
Messaging is the #1 way we communicate today. And it’s how consumers want to communicate with brands. LiveEngage makes it easy — no downloads, setup, or training needed. It connects SMS texts directly to your operations, routing each consumer to the best agent available.
Your school has likely devoted significant resources to establishing high-quality social media feeds. Nearly all your students—both current and prospective—are active on social media. Engaging this population requires your school to have active and ongoing conversation with your visitors.
Chatdrive is the first platform to ensure that Google AdWords click-to-message interactions are routed to the right agents at the right time across geographies, integrating them into your broader marketing programs and operations.